Terms and Conditions

MoveMobile Personal Training provides a mobile coaching service. This means your trainer will travel directly to you—whether that is your home, your office, or a local outdoor space that you have permission to use.

You are responsible for ensuring that the chosen location is accessible and has enough clear, flat space to perform fitness movements safely. If a location is deemed unsafe by the trainer upon arrival, the session may be modified or cancelled for safety reasons.

Before starting any exercise routine, you must accurately complete our initial health questionnaire. It is your responsibility to inform your trainer of any injuries, medical conditions, or changes to your health before a session begins.

Because our service is entirely mobile, you must ensure your environment is free from hazards (such as slippery floors, sharp objects, or obstructions) before the trainer arrives. MoveMobile Personal Training will provide the necessary portable fitness equipment and ensure it is in safe working order.

We understand that schedules change. If you need to cancel or reschedule a session, we require at least 24 hours of notice. This gives us time to adjust travel routes and offer the time slot to another client.

If a cancellation is made with less than 24 hours of notice, or if you are not present at the agreed location when the trainer arrives, the session will be charged in full. If your trainer needs to cancel due to unforeseen travel delays or severe weather conditions, your session will be fully refunded or rescheduled at no extra cost.

These services are provided by MoveMobile Personal Training. If you have any questions regarding these terms, your scheduled sessions, or our mobile service, please contact us using the details below.

• Email: hello@movemobile.co.uk
• Phone: +44 151 706 3392
• Address: 27 Bold Street, Liverpool, England L1 4DN, UK